At Zoobotanic™, we prioritize quality and sustainability over speed. We currently focus our efforts on a core global community to ensure reliable, high-standard delivery.

Order Processing & Packing

After you place an order, please allow 1 to 5 business days for us to carefully pack and prepare your order for dispatch.
Our handling time excludes weekends and public holidays.

Delivery Estimates

To ensure a familiar delivery experience, we partner with Easyship for global logistics and utilize trusted local services like SingPost and Australia Post.

Currently, we only offer Standard Free Shipping to:

Please note that we cannot fulfill orders outside of these specified regions at this time. If an order is placed from an unsupported location, it will unfortunately be cancelled and a full refund will be issued.

While we only ship to these three locations today, we are actively working to expand our roots and reach more of our global community soon.

Taxes & Duties

At Zoobotanic™, we strive for a seamless experience.

For Hong Kong: As we are based in Hong Kong, there are no additional taxes, duties, or hidden fees for local orders.

For Singapore & Australia: As an emerging brand, we currently fulfills orders within tax-exempt thresholds for Singapore and Australia. However, in the rare event a local customs authority requires an administrative fee, this remains the responsibility of the recipient.